3 Common Misconceptions About Towing Truck Companies
Posted on: 7 March 2019
Towing trucks offer a wide variety of services to the public. Truck towing companies help keep the roads safe. Despite that fact that most drivers will have an encounter at some point in their driving life with a tow truck company, many people have misconceptions about how tow truck companies work.
Misconception #1: The Service Is Overpriced
Many people wrongly believe that tow truck companies overcharge for the service that they are providing. However, what these people are not considering is all the costs that go into providing someone with a tow.
First, the tow company must pay the driver for coming out and helping you, then they have to pay insurance for the driver and the tow truck, they have to pay for gas for the tow truck, and they have to pay to take care of and maintain their fleet of trucks.
Tow truck companies strive to charge affordable prices that cover their overhead and allow them to help as many people as possible. If you are ever worried about your ability to pay for a tow when you need one, signing up for a low-cost roadside assistance program is a great way to ensure you'll be able to afford the assistance of a tow truck when you need it.
Misconception #2: It Takes Forever for Tow Trucks to Get to You
Next, many people have the impression that it takes forever for a tow truck to get to you. That is not correct. On average, most tow trucks get to the customer within half-an-hour. That is fast when you consider that the tow company has to take your call, dispatch a driver to your location, and then the driver has to actually drive from where they are located to where you are located.
There are certain circumstances under which it may take longer for the driver to get to you. For example, if you break down in a rural location far away from the nearest town, it will naturally take the tow truck driver a while to drive out to reach you. If you break down during rush hour, the tow truck driver is going to face that some rush hour traffic as they make their way to you. If there is severe weather, there may be a big demand in calls to the tow truck company for assistance, which can extend how long it will take for assistance to arrive.
Tow truck companies are good at communicating with you how long it will take them to get to you. Many allow you to opt into a text system so you know exactly when the tow truck driver will get to you.
Misconception #3: They Only Offer Towing
Finally, many people wrongly believe that towing companies only tow vehicles. In fact, that is just one of the many services they offer. Most towing companies provide numerous roadside assistance services, such as tire changes, jump starts, gas delivery, battery deliver, and lockout assistance. They can help you with most roadside emergency situations you may find yourself in.
Tow truck companies strive to offer fair prices that accurately reflect their overhead. Most towing companies partner with roadside assistance programs to make getting help as affordable as possible. Tow truck companies try to get to you as fast as they can and communicate with you their arrival times. Additionally, most towing companies offer a wide variety of roadside assistance services beyond just towing.
For more information, contact a local tow company or visit sites like brookfieldtow.com.
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